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This Tech Tip demonstrates how to connect a computer to the NEC SL2100 or NEC SL1100 phone system, in order to make programming changes. We’ll cover both PCPro and WebPro examples.
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Programming a Full Time Auto-Attendant on the Grandstream IP PBX
Requirements Overview This Tech Tip explains how to program a 24/7 Full Time Auto-Attendant on the Grandstream PBX. Incoming calls will route to the Auto-Attendant at all times. Pressing option 1 will ring all phones in a ring group. If…
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Setting Up Intermedia SIP Trunks on a Grandstream IP PBX
Requirements Programming Steps Adding the SIP Trunk Your screen should look similar to the screenshot below: Building the Inbound Call Flow Now we will build the inbound call flow to route incoming calls. Your screen should look similar to the…
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How to pair a Bluetooth Headset on a Grandstream GRP24XX Desk Phone
Requirements Phone Programming Steps Perform the following steps from the desk phone 2. Press System softkey 3. Press Bluetooth softkey 4. Toggle on Power and Hands-free Mode 5. Put your Bluetooth headset into pairing mode (refer to your headset instructions…
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Installing a DT920 IP Color Phone on the NEC SL2100
The DT920 requires additional programming setup steps from the black & white IP phone model. This Tech Tip demonstrates the steps required to make the phone register on the SL2100 system.
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Remote Worker Solutions for On-Premise & Hosted Phone Systems
There are many factors to consider when setting up employees to work from home. In some cases, minor changes to their phone system can be made to route calls to an individual’s cell phone or house phone. Other options may…
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Playing Pre-Recorded VRS Messages Over External Paging on the NEC SL2100
The NEC SL2100 offers up to 100 VRS messages that can be played over an external paging system. This feature is very useful for emergency messages, school bell tones, or any other commonly used message you’d like to broadcast over…
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E911 Compatibility of the NEC SL2100
The NEC SL2100 is compliant with Kari’s Law requirements. Here is an in-depth look of how the NEC SL2100 handles E911 calls.
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Setting Up the ST500 Mobile App on the NEC SL2100
The ST500 is a mobile client app that is installed on to a cell phone (Android or iOS) to provide a mobile option for internal communications. This Tech Tip demonstrates how to program the ST500 in PCPro, then we will…
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Uploading Music On-Hold Messages to the SL2100 Using WebPro
This Tech Tip demonstrates how to upload a music on-hold WAV file to the the system using the WebPro portal. This tip applies to the NEC SL2100 Phone System only.
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Preventing Toll Fraud and Voicemail Hacking on the NEC SL1100 & SL2100
This Tech Tip offers suggestions for protecting your customers from unauthorized use of their phone system. Without these steps, a hacker could take control of a user’s mailbox’s Find-Me/Follow-Me feature and use it to send callers to an International number.
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Playing a Greeting Message to Callers While Ringing Phones on the NEC SL2100
This feature allows you to play a recorded message to a caller while ringing telephones in a ring group. The message will play, and after a set number of repeats a 2nd message can also be played. When the call…
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IP Phone Troubleshooting on the NEC SL2100
This Tech Tip covers common IP Phone functions, as well as how to troubleshoot error messages.
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E911 Alarm and Display Notifications on the NEC SL2100
Setting up E911 Alarm & Display Notifications is mandatory in order to comply with Kari’s Law. In a large office, warehouse, or campus environment, it’s important to know which user dialed 911. This Tech Tip will demonstrate how to display…
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Live Monitor (Answering Machine Emulation) on the NEC SL2100
The Live Monitor (Answering Machine Emulation) feature allows an SL desk phone to work like a home answering machine, letting users screen their voice messages in real time. Users have the option to either intercept the call, or allow the…
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Deleting a Blade from the NEC SL2100 or SL1100
When you physically remove an expansion card (blade) from the NEC SL phone system, it’s a good practice to virtually delete that blade from programming as well. This can help to avoid programming issues down the road. An example would…
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Activating the 10-Day Temporary License on the NEC SL2100 or SL1100
The 10-Day Temporary License is a great way to let users try licensed features before purchasing them. When activated, all system licenses become active for 10-days and can be re-activated more than once.
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Personal Speed Dial Numbers on the NEC SL2100
This Tech Tip will demonstrate two ways to create personal speed dial numbers with names. Example 1 will use the NEC PCPro Programming Software. Example 2 will use a phone. This tip applies to both the NEC SL2100 and NEC…
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DSS Console Setup on the NEC SL2100 and SL1100
This Tech Tip will demonstrate our preferred method to install and program an NEC DSS/BLF Console. This tip applies to both the NEC SL2100 and NEC SL1100 Phone Systems.
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Importing a Database to the NEC SL2100 or SL1100
The NEC PCPro Programming Software can be used to easily import an existing programming database to the NEC SL phone system. This tip applies to both the NEC SL2100 and NEC SL1100 Phone System.
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Installing a CO Line Trunk Daughterboard in the NEC SL2100
This tech tip covers the procedure for mounting an NEC SL2100 3 Port CO Line Card on to the CPU Card inside the Main Chassis.
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Time Zone Settings on the NEC SL2100
This Tech Tip will demonstrate how to set Time Zone settings using both the NEC PCPro Software and through a web browser using WebPro.
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Adjusting the Volume of the DECT Cordless Phone
This Tech Tip will demonstrate how to make volume adjustments to an individual NEC DECT Cordless Phone (DTZ-8R-1), if the volume is too low or too high on either the transmit or receive audio.
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Installing a Plantronics Hook Switch Adapter on the NEC SL2100 VoIP Phone
This Tech Tip will demonstrate how to install and program a Plantronics Hook Switch Adapter (ADP80 EHS Cable) on the NEC SL2100 Desi-Less IP Phone.
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Upgrading System Firmware on the NEC SL2100
This Tech Tip will demonstrate how to upload System Firmware to the NEC SL2100 phone system – but remember, our systems always come pre-loaded with the newest firmware, right out of the box!
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Configuring Voicemail to Email using Gmail Settings on the NEC SL2100
This Tech Tip demonstrates how to configure Vmail to Email notifications using the NEC Voicemail to Email Notifications License and a Gmail account. With voicemail to email notifications activated, each user can receive a WAV file copy of their voicemail…