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This guide explains how to connect your computer to the NEC SL2100 or SL1100 phone system to perform system programming using either PCPro (Windows-based software) or WebPro (browser-based interface). Option 1: Connect Using PCPro PCPro is a Windows application used for full system programming…
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Programming a Full Time Auto-Attendant on the Grandstream IP PBX
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Setting Up Intermedia SIP Trunks on a Grandstream IP PBX
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How to pair a Bluetooth Headset on a Grandstream GRP24XX Desk Phone
This Tech Tip provides step-by-step guidance on connecting a Bluetooth headset to a Grandstream GRP24XX series VoIP desk phone. Bluetooth pairing allows users to take advantage of hands-free calling, improving comfort and mobility in office environments. The instructions assume that…
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How to Install a DT920 IP Color Phone on the NEC SL2100
The DT920 IP color phone requires additional setup steps compared to standard black-and-white NEC IP phones. This guide walks through the complete registration and licensing process for connecting the DT920 to an NEC SL2100 phone system.
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Remote Worker Solutions for On-Premise & Hosted Phone Systems
There are many factors to consider when setting up employees to work from home. In some cases, minor changes to their phone system can be made to route calls to an individual’s cell phone or house phone. Other options may…
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Playing Pre-Recorded VRS Messages Over External Paging on the NEC SL2100
The NEC SL2100 supports up to 100 pre-recorded VRS (Voice Response System) messages, which can be played over an external paging system. This is ideal for emergency announcements, school bell tones, shift changes, or any other recurring messages you want…
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E911 Compatibility of the NEC SL2100
The NEC SL2100 is compliant with Kari’s Law requirements. Here is an in-depth look of how the NEC SL2100 handles E911 calls.
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Setting Up the ST500 Mobile App on the NEC SL2100
The ST500 is a mobile client app for Android and iOS that provides a mobile extension option for internal communications. This Tech Tip demonstrates how to program the ST500 in PCPro and how to create two profiles: one for Local…
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Uploading Music On-Hold Messages to the SL2100 Using WebPro
This Tech Tip demonstrates how to upload a music on-hold WAV file to the NEC SL2100 phone system using the WebPro portal.
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Preventing Toll Fraud and Voicemail Hacking on the NEC SL2100 & SL1100
This Tech Tip offers best practices for protecting customers from unauthorized access to their NEC phone systems. Without proper safeguards, a hacker could exploit a mailbox’s Find-Me/Follow-Me feature to redirect calls to international numbers.
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Playing a Greeting Message to Callers While Ringing Phones on the NEC SL2100
This feature allows you to play a recorded message to a caller while phones are ringing in a ring group. You can assign a unique greeting to each incoming ring group, and configure a second message to follow after the first has…
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IP Phone Troubleshooting on the NEC SL2100
This Tech Tip covers common IP phone functions on the NEC SL2100, along with how to identify and resolve error messages during setup or registration.
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E911 Alarm and Display Notifications on the NEC SL2100
Setting up E911 alarm and display notifications is required to comply with Kari’s Law, which mandates that emergency calls made from multi-line telephone systems must notify a central location of the calling party. This feature allows you to display the extension name…
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Live Monitor (Answering Machine Emulation) on the NEC SL2100
The Live Monitor feature (also known as Answering Machine Emulation) allows an NEC SL desk phone to screen voice messages in real time, similar to a home answering machine. While the caller is leaving a voicemail, the user can listen through the phone’s…
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Deleting a Blade from the NEC SL2100 or SL1100
When you physically remove an expansion card (blade) from an NEC SL phone system, it’s best practice to delete that blade from system programming as well. This prevents potential programming issues down the road. For example, if a customer replaces…
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Activating the 10-Day Temporary License on the NEC SL2100 or SL1100
The 10-Day Temporary License is a great way to let users try licensed features before purchasing them. When activated, all system licenses become active for 10-days and can be re-activated more than once. This Tech Tip applies to both the NEC…
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Personal Speed Dial Numbers on the NEC SL2100
This Tech Tip demonstrates two ways to create personal speed dial numbers with names. This tip applies to both the NEC SL2100 and NEC SL1100 Phone Systems.
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DSS Console Setup on the NEC SL2100 and SL1100
This Tech Tip will demonstrate our preferred method to install and program an NEC DSS/BLF Console. This tip applies to both the NEC SL2100 and NEC SL1100 Phone Systems.
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Importing a Database to the NEC SL2100 or SL1100
The NEC PCPro Programming Software can be used to easily import an existing programming database to the NEC SL phone system. This tech tip applies to both the NEC SL2100 and NEC SL1100 Phone Systems.
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Installing a CO Line Trunk Daughterboard in the NEC SL2100
This Tech Tip covers the procedure for mounting an NEC SL2100 3-Port CO Line Card onto the CPU Card inside the main chassis. This procedure applies specifically to slot 1, but the same method can be used for other slots.
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Time Zone Settings on the NEC SL2100
This Tech Tip will demonstrate how to set Time Zone settings using both the NEC PCPro Software and through a web browser using WebPro.
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Adjusting the Volume of the DECT Cordless Phone
This Tech Tip will demonstrate how to make volume adjustments to an individual NEC DECT Cordless Phone (DTZ-8R-1), if the volume is too low or too high on either the transmit or receive audio.
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Installing a Plantronics Hook Switch Adapter on the NEC SL2100 VoIP Phone
This Tech Tip will demonstrate how to install and program a Plantronics Hook Switch Adapter (ADP80 EHS Cable) on the NEC SL2100 Desi-Less IP Phone.
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Upgrading System Firmware on the NEC SL2100
This Tech Tip will demonstrate how to upload System Firmware to the NEC SL2100 phone system – but remember, our systems always come pre-loaded with the newest firmware, right out of the box!
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Configuring Voicemail to Email using Gmail Settings on the NEC SL2100
This Tech Tip demonstrates how to configure Voicemail to Email notifications on the NEC SL2100 phone system using Gmail SMTP settings. With this feature activated, users will receive a WAV file copy of their voicemail directly in their email inbox.…