Author: support@mytelpros.com
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Uploading Auto Attendant Greetings to the SL2100 Using WebPro
How to import an auto attendant pre-recorded greeting WAV file to an NEC SL2100 using WebPro.
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Automatic Software Updates on the NEC SL2100
This Tech Tip will demonstrate how to set up automatic software (firmware) updates on the NEC SL2100 Phone System.
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Help! My PCPro System Data Sidebar is Missing
This Tech Tip demonstrates how to fix your PCPro program view if you accidentally close or undock the System Data Sidebar. This tip applies to the NEC SL2100 PcPro only.
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Changing The Default IP Address of the NEC SL2100
This Tech Tip demonstrates how to change the default NEC SL2100 IP Address and use your own Static IP Address, as well as turning off DHCP, and more.
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Paging with IP Phones on the NEC SL2100
This Tech Tip covers the difference between multicast and unicast paging over NEC SL2100 IP phones.
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Fixing IP Conflicts on the NEC SL2100
Often NEC SL1100 and SL2100 phone systems are assigned a static IP address on a DHCP network. Without proper configuration this can lead to a scenario where other devices are sharing the same IP address as the phone system. This leads to IP conflicts and unpredictable behavior.
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Programming a Part Time Voicemail Attendant on the NEC SL2100 and SL1100
This Tech Tip demonstrates how to make all phones ring, then overflow and be answered by the Part Time InMail Auto-Attendant, 24 hours a day, 7 days a week. This tip applies to the NEC SL2100 and NEC SL1100 Phone Systems.
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How to Install and Register an NEC DECT Cordless Phone
This Tech Tip demonstrates how to install, troubleshoot, and re-register the NEC DECT Cordless Phone.
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Uploading Licenses to the NEC SL2100
This Tech Tip demonstrates the two ways to upload a license file to the NEC SL2100 phone system. Example 1 uses PCPro and example 2 uses WebPro.
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Programming a Manual Night Mode Button on the NEC SL2100 or SL1100
This Tech Tip demonstrates how to program all phones to ring, then overflow and be answered by the Part Time InMail Auto-Attendant during the day and play a separate greeting at night by utilizing a Manual Night Function Key via a Virtual Extension. This tip applies to the NEC SL2100 and NEC SL1100 Phone Systems.
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Toll Restrictions for an Extension on the NEC SL2100 and SL1100
Toll restrictions will allow or prevent certain numbers from being dialed out. This Tech Tip demonstrates how to apply a toll restriction class per extension. This tip applies to the NEC SL2100 and NEC SL1100 Phone Systems.
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Capturing VoIP Traffic with Wireshark to Troubleshoot Network Problems
Wireshark allows you to capture and analyze VoIP network traffic and packet data from the NEC SL2100 and SL1100. This is a must-read for installers working with or troubleshooting VoIP issues.
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Trunk Calibration and Conditioning on the NEC SL2100 and SL1100
Calibrating and Conditioning your analog CO (POTS) Lines is a helpful step to eliminate any potential complications with the analog trunk lines that could hinder the quality of a call.
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Uploading Licenses to the NEC SL1100
This Tech Tip demonstrates how to use the NEC PCPro Programming Software to upload a license to the NEC SL1100 phone system.
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Best Practices to Avoid Getting Hacked on the NEC SL2100 and SL1100
Here we will cover proactive options that will limit and/or take away the ability for your NEC SL2100 or NEC SL1100 phone system to be compromised by hackers.
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Configuring a VoIP Phone Using Automatic Registration on the NEC SL2100 or SL1100
Automatic registration of an IP phone allows the phone to be programmed with a particular extension username and password using a Personal ID Index. We strongly encourage this procedure is completed before launching the IP Phone in a remote location.
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Configuring a Remote VoIP Phone Using Automatic Registration via NAT on the NEC SL2100 or SL1100
Automatic registration of an IP phone allows the phone to be programmed with a particular extension username and password using a Personal ID Index. We strongly encourage that you complete this procedure before launching an NEC SL2100 or SL1100 IP phone in a remote location.
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Renumbering Extensions on the NEC SL2100 and SL1100
This Tech Tip will show how to change the default 100 series numbering to 300 series numbering. This also includes changing the voicemail pilot number. This tip applies to the NEC SL2100 and NEC SL1100.
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Announcement Mailbox Setup on the NEC SL2100 and SL1100
This Tech Tip will demonstrate how to program an Announcement Mailbox Option from a Dial Actions Table. This can be used for Announcement Messages such as business hours or directions. This tip applies to the NEC SL2100 and NEC SL1100.
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Configuring Desktop Suite on the NEC SL1100 in Pairing Mode
In this Tech Tip, we are going to install Desktop Suite and pair it with a physical SL1100 phone extension. This tip applies to the NEC SL1100 Only.
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Configuring Desktop Suite on the NEC SL1100 in Softphone Mode
In this Tech Tip, we are going to install Desktop Suite and use it as a softphone. It will not be paired with a physical phone. This tip applies to the NEC SL1100 Only.
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Transferring a Call Directly to an Extension’s Voicemail on the NEC SL2100 or SL1100
This tech tip will cover multiple techniques for transferring a call directly to an extension’s voicemail box. This tip applies to both the NEC SL2100 and the NEC SL1100 Phone System.
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Enabling Music On Hold on Transfers on the NEC SL2100 and SL1100
Music On-Hold Transfers allow callers to hear the on-hold music when they’re being transferred from one extension to another. This tip applies to both the NEC SL2100 and the NEC SL1100 Phone System.