Category: NEC SL1100
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Preventing Toll Fraud and Voicemail Hacking on the NEC SL2100 & SL1100
This Tech Tip offers best practices for protecting customers from unauthorized access to their NEC phone systems. Without proper safeguards, a hacker could exploit a mailbox’s Find-Me/Follow-Me feature to redirect calls to international numbers.
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Playing a Greeting Message to Callers While Ringing Phones on the NEC SL2100
This feature allows you to play a recorded message to a caller while phones are ringing in a ring group. You can assign a unique greeting to each incoming ring group, and configure a second message to follow after the first has repeated a specified number of times. When a call is answered, the message stops and
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E911 Alarm and Display Notifications on the NEC SL2100
Setting up E911 alarm and display notifications is required to comply with Kari’s Law, which mandates that emergency calls made from multi-line telephone systems must notify a central location of the calling party. This feature allows you to display the extension name and number of the user who dialed 911, and sound an alarm on all designated SL2100
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Live Monitor (Answering Machine Emulation) on the NEC SL2100
The Live Monitor feature (also known as Answering Machine Emulation) allows an NEC SL desk phone to screen voice messages in real time, similar to a home answering machine. While the caller is leaving a voicemail, the user can listen through the phone’s speaker and choose whether to intercept the call or let it continue to voicemail. This
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Deleting a Blade from the NEC SL2100 or SL1100
When you physically remove an expansion card (blade) from an NEC SL phone system, it’s best practice to delete that blade from system programming as well. This prevents potential programming issues down the road. For example, if a customer replaces their CO lines with a T1/PRI and no longer needs the CO-Line card, removing the
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Activating the 10-Day Temporary License on the NEC SL2100 or SL1100
The 10-Day Temporary License is a great way to let users try licensed features before purchasing them. When activated, all system licenses become active for 10-days and can be re-activated more than once. This Tech Tip applies to both the NEC SL2100 and SL1100 phone systems.
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Personal Speed Dial Numbers on the NEC SL2100
This Tech Tip demonstrates two ways to create personal speed dial numbers with names. This tip applies to both the NEC SL2100 and NEC SL1100 Phone Systems.
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DSS Console Setup on the NEC SL2100 and SL1100
This Tech Tip will demonstrate our preferred method to install and program an NEC DSS/BLF Console. This tip applies to both the NEC SL2100 and NEC SL1100 Phone Systems.
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Importing a Database to the NEC SL2100 or SL1100
The NEC PCPro Programming Software can be used to easily import an existing programming database to the NEC SL phone system. This tech tip applies to both the NEC SL2100 and NEC SL1100 Phone Systems.
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Programming a Part Time Voicemail Attendant on the NEC SL2100 and SL1100
This Tech Tip demonstrates how to ring all phones first, then overflow to the Part-Time InMail Auto-Attendant, 24 hours a day, 7 days a week. This configuration applies to both the NEC SL2100 and SL1100 phone systems.
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How to Install and Register an NEC DECT Cordless Phone
This Tech Tip demonstrates how to install, troubleshoot, and re-register the NEC DECT Cordless Phone. These phones operate using a single digital port on the NEC SL series phone systems and must be registered properly to function.
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PCPro Fatal Error Solution for the NEC SL2100 and SL1100
This Tech Tip will help you identify and resolve the issue. This problem typically occurs when you attempt to open a phone system configuration using an outdated or incompatible version of the PCPro programming software.
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Programming a Manual Night Mode Button on the NEC SL2100 or SL1100
This Tech Tip demonstrates how to program all phones to ring, then overflow and be answered by the Part Time InMail Auto-Attendant during the day and play a separate greeting at night by utilizing a Manual Night Function Key via a Virtual Extension. This tip applies to the NEC SL2100 and NEC SL1100 Phone Systems.
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Toll Restrictions for an Extension on the NEC SL2100 and SL1100
Toll restrictions allow or prevent specific numbers from being dialed out. This Tech Tip demonstrates how to assign a toll restriction class to an individual extension. This applies to the NEC SL2100 and SL1100 phone systems.
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Capturing VoIP Traffic with Wireshark to Troubleshoot Network Problems
Wireshark allows you to capture and analyze VoIP network traffic and packet data from the NEC SL2100 and SL1100. This is a must-read for installers working with or troubleshooting VoIP issues.
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Trunk Calibration and Conditioning on the NEC SL2100 and SL1100
Calibrating and conditioning your analog CO (POTS) lines can significantly reduce issues related to poor audio quality, echo, or interference. This procedure helps optimize the performance of analog trunks on NEC SL2100 and SL1100 systems
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Uploading Licenses to the NEC SL1100
This Tech Tip demonstrates how to use the NEC PCPro Programming Software to upload a license to the NEC SL1100 phone system.
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Best Practices to Avoid Getting Hacked on the NEC SL2100 and SL1100
This guide outlines proactive steps to help protect your NEC SL2100 or SL1100 system from compromise.
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Configuring a VoIP Phone Using Automatic Registration on the NEC SL2100 or SL1100
Automatic registration allows an IP phone to be pre-programmed with an extension number and password using a Personal ID Index, streamlining deployment—especially for remote installations.
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Configuring a Remote VoIP Phone Using Automatic Registration via NAT on the NEC SL2100 or SL1100
Automatic registration allows an IP phone to be pre-programmed with a specific extension number and password using a Personal ID Index, making it ideal for remote deployments.
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Renumbering Extensions on the NEC SL2100 and SL1100
This Tech Tip will show how to change the default 100 series numbering to 300 series numbering. This also includes changing the voicemail pilot number. This tip applies to the NEC SL2100 and NEC SL1100.
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Announcement Mailbox Setup on the NEC SL2100 and SL1100
This Tech Tip will demonstrate how to program an Announcement Mailbox Option from a Dial Actions Table. This is commonly used to play informational messages such as business hours, directions, or other non-interactive announcements.. This tip applies to the NEC SL2100 and NEC SL1100.
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Configuring Desktop Suite on the NEC SL1100 in Pairing Mode
In this Tech Tip, we are going to install Desktop Suite and pair it with a physical SL1100 phone extension. This tip applies to the NEC SL1100 Only.
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Configuring Desktop Suite on the NEC SL1100 in Softphone Mode
In this Tech Tip, we are going to install Desktop Suite and use it as a softphone. It will not be paired with a physical phone. This tip applies to the NEC SL1100 Only.
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Transferring a Call Directly to an Extension’s Voicemail on the NEC SL2100 or SL1100
This tech tip will cover multiple techniques for transferring a call directly to an extension’s voicemail box. This tip applies to both the NEC SL2100 and the NEC SL1100 Phone System.