Category: NEC SL1100
-
Preventing Toll Fraud and Voicemail Hacking on the NEC SL1100 & SL2100
This Tech Tip offers suggestions for protecting your customers from unauthorized use of their phone system. Without these steps, a hacker could take control of a user’s mailbox’s Find-Me/Follow-Me feature and use it to send callers to an International number.
-
Playing a Greeting Message to Callers While Ringing Phones on the NEC SL2100
This feature allows you to play a recorded message to a caller while ringing telephones in a ring group. The message will play, and after a set number of repeats a 2nd message can also be played. When the call is answered the message stops and the caller is connected. Each incoming ring group can…
-
E911 Alarm and Display Notifications on the NEC SL2100
Setting up E911 Alarm & Display Notifications is mandatory in order to comply with Kari’s Law. In a large office, warehouse, or campus environment, it’s important to know which user dialed 911. This Tech Tip will demonstrate how to display the extension name and number of the E911 calling party, and sound an alarm on…
-
Live Monitor (Answering Machine Emulation) on the NEC SL2100
The Live Monitor (Answering Machine Emulation) feature allows an SL desk phone to work like a home answering machine, letting users screen their voice messages in real time. Users have the option to either intercept the call, or allow the caller to leave the message in their mailbox. This Tech Tip applies to both the…
-
Deleting a Blade from the NEC SL2100 or SL1100
When you physically remove an expansion card (blade) from the NEC SL phone system, it’s a good practice to virtually delete that blade from programming as well. This can help to avoid programming issues down the road. An example would be if your customer replaces their CO-Lines with a T1/PRI and no longer needs the…
-
Activating the 10-Day Temporary License on the NEC SL2100 or SL1100
The 10-Day Temporary License is a great way to let users try licensed features before purchasing them. When activated, all system licenses become active for 10-days and can be re-activated more than once.
-
Personal Speed Dial Numbers on the NEC SL2100
This Tech Tip will demonstrate two ways to create personal speed dial numbers with names. Example 1 will use the NEC PCPro Programming Software. Example 2 will use a phone. This tip applies to both the NEC SL2100 and NEC SL1100 Phone Systems.
-
DSS Console Setup on the NEC SL2100 and SL1100
This Tech Tip will demonstrate our preferred method to install and program an NEC DSS/BLF Console. This tip applies to both the NEC SL2100 and NEC SL1100 Phone Systems.
-
Importing a Database to the NEC SL2100 or SL1100
The NEC PCPro Programming Software can be used to easily import an existing programming database to the NEC SL phone system. This tip applies to both the NEC SL2100 and NEC SL1100 Phone System.
-
Programming a Part Time Voicemail Attendant on the NEC SL2100 and SL1100
This Tech Tip demonstrates how to make all phones ring, then overflow and be answered by the Part Time InMail Auto-Attendant, 24 hours a day, 7 days a week. This tip applies to the NEC SL2100 and NEC SL1100 Phone Systems.
-
How to Install and Register an NEC DECT Cordless Phone
This Tech Tip demonstrates how to install, troubleshoot, and re-register the NEC DECT Cordless Phone.
-
Programming a Manual Night Mode Button on the NEC SL2100 or SL1100
This Tech Tip demonstrates how to program all phones to ring, then overflow and be answered by the Part Time InMail Auto-Attendant during the day and play a separate greeting at night by utilizing a Manual Night Function Key via a Virtual Extension. This tip applies to the NEC SL2100 and NEC SL1100 Phone Systems.
-
Toll Restrictions for an Extension on the NEC SL2100 and SL1100
Toll restrictions will allow or prevent certain numbers from being dialed out. This Tech Tip demonstrates how to apply a toll restriction class per extension. This tip applies to the NEC SL2100 and NEC SL1100 Phone Systems.
-
Capturing VoIP Traffic with Wireshark to Troubleshoot Network Problems
Wireshark allows you to capture and analyze VoIP network traffic and packet data from the NEC SL2100 and SL1100. This is a must-read for installers working with or troubleshooting VoIP issues.
-
Trunk Calibration and Conditioning on the NEC SL2100 and SL1100
Calibrating and Conditioning your analog CO (POTS) Lines is a helpful step to eliminate any potential complications with the analog trunk lines that could hinder the quality of a call.
-
Uploading Licenses to the NEC SL1100
This Tech Tip demonstrates how to use the NEC PCPro Programming Software to upload a license to the NEC SL1100 phone system.
-
Best Practices to Avoid Getting Hacked on the NEC SL2100 and SL1100
Here we will cover proactive options that will limit and/or take away the ability for your NEC SL2100 or NEC SL1100 phone system to be compromised by hackers.
-
Configuring a VoIP Phone Using Automatic Registration on the NEC SL2100 or SL1100
Automatic registration of an IP phone allows the phone to be programmed with a particular extension username and password using a Personal ID Index. We strongly encourage this procedure is completed before launching the IP Phone in a remote location.
-
Configuring a Remote VoIP Phone Using Automatic Registration via NAT on the NEC SL2100 or SL1100
Automatic registration of an IP phone allows the phone to be programmed with a particular extension username and password using a Personal ID Index. We strongly encourage that you complete this procedure before launching an NEC SL2100 or SL1100 IP phone in a remote location.
-
Renumbering Extensions on the NEC SL2100 and SL1100
This Tech Tip will show how to change the default 100 series numbering to 300 series numbering. This also includes changing the voicemail pilot number. This tip applies to the NEC SL2100 and NEC SL1100.
-
Announcement Mailbox Setup on the NEC SL2100 and SL1100
This Tech Tip will demonstrate how to program an Announcement Mailbox Option from a Dial Actions Table. This can be used for Announcement Messages such as business hours or directions. This tip applies to the NEC SL2100 and NEC SL1100.
-
Configuring Desktop Suite on the NEC SL1100 in Pairing Mode
In this Tech Tip, we are going to install Desktop Suite and pair it with a physical SL1100 phone extension. This tip applies to the NEC SL1100 Only.
-
Configuring Desktop Suite on the NEC SL1100 in Softphone Mode
In this Tech Tip, we are going to install Desktop Suite and use it as a softphone. It will not be paired with a physical phone. This tip applies to the NEC SL1100 Only.
-
Transferring a Call Directly to an Extension’s Voicemail on the NEC SL2100 or SL1100
This tech tip will cover multiple techniques for transferring a call directly to an extension’s voicemail box. This tip applies to both the NEC SL2100 and the NEC SL1100 Phone System.