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In this Tech Tip, we are going to install Desktop Suite and use it as a softphone. It will not be paired with a physical phone. This tip applies to the NEC SL1100 Only.
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Transferring a Call Directly to an Extension’s Voicemail on the NEC SL2100 or SL1100
This tech tip will cover multiple techniques for transferring a call directly to an extension’s voicemail box. This tip applies to both the NEC SL2100 and the NEC SL1100 Phone System.
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Enabling Music On Hold on Transfers on the NEC SL2100 and SL1100
Music On-Hold Transfers allow callers to hear the on-hold music when they’re being transferred from one extension to another. This tip applies to both the NEC SL2100 and the NEC SL1100 Phone System.
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Configuring Voicemail to Email using Gmail Settings on the NEC SL1100
This Tech Tip demonstrates how to configure Vmail to Email notifications using advanced NEC InMail features and a Gmail account. With voicemail to email notifications activated, each user can receive a WAV file copy of their voicemail to their individual…
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Message Waiting on the NEC SL2100 and SL1100
This Tech Tip will give an overview of how to use and/or disable message waiting. This tip applies to both the NEC SL2100 and the NEC SL1100 Phone System.
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Viewing and Clearing System Alarms on the NEC SL2100 or SL1100
This Tech Tip demonstrates how to view and clear alarms on the NEC SL2100 and SL1100 phone systems. First, we will log in to the WEB Pro web administration to view the alarms. Then, we will use an idle digital…
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Configuring Voice Mailbox Notifications on the NEC SL2100 or SL1100
Mailbox Notifications alert outside numbers to inform users that they have messages. This Tech Tip demonstrates how to set up Mailbox Notifications. This tip applies to both the NEC SL2100 and the NEC SL1100 Phone System.
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How to Connect to the NEC SL2100 or SL1100 Phone System for Programming
This Tech Tip demonstrates how to connect a computer to the NEC SL2100 or NEC SL1100 phone system, in order to make programming changes. We’ll cover both PCPro and WebPro examples.
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Setting the Time & Date Using a Phone on the NEC SL2100 or SL1100
This Tech Tip demonstrates how to set the the time and date on the NEC SL2100 or NEC SL1100 phone system, using the phone key pad. Any MLT phone can be used to complete these steps, including the 12 or…
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Set a Trunk to Ring an Extension on the NEC SL2100 or SL1100
This Tech Tip demonstrates how to set an incoming trunk to ring a specific extension on the NEC SL2100 or NEC SL1100 phone system. You can control which specific trunk rings the desired extension.
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Remote Programming the NEC SL2100 or NEC SL1100
This Tech Tip demonstrates how both the NEC SL2100and NEC SL1100 phone systems can be conveniently programmed from a remote location via the PCPro Software.
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Locating the Version, MAC Address & Hardware Key Code on the NEC SL2100 or SL1100
The software firmware version, MAC address and hardware key code are important pieces of information. This Tech Tip demonstrates how they can be easily located using any phone.
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Locating the System IP & VoIPDB Address on the NEC SL2100 or SL1100
This Tech Tip demonstrates how to locate the System IP Address and VoIP Daughterboard IP Address from any phone, and update the addresses using the NEC PCPro Programming Software. This tip applies to both the NEC SL2100 and NEC SL1100…
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Automatic Trunk Line Seizure on the NEC SL2100 and SL1100
Automatic Trunk Line Seizure means that a phone line is automatically grabbed when the phone handset is lifted. This can be set using the PCPro Programming Software for both the NEC SL2100 and NEC SL1100 phone system.
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Make a Line Ring a Specific Extension on the NEC SL2100 and SL1100
This Tech Tip demonstrates how to set up a personal line, in which a CO Phone Line rings only one specific extension.
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Excluding an Extension from Ringing on the NEC SL2100 and SL1100
This Tech Tip demonstrates how to make a specific extension (station) not ring, when a call comes in to the NEC SL2100 or NEC SL1100
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Changing Outbound Caller ID of a Digital Extension on the NEC SL2100 and SL1100
Sometimes a single user will need their own outbound Caller ID – for instance, if the user has their own private DID. This Tech Tip will demonstrate how to change a displayed caller id number on an outbound call made…
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Changing Outbound Caller ID of an IP Extension on the NEC SL2100 and SL1100
Sometimes a single user will need their own outbound Caller ID – for instance, if the user has their own private DID. This Tech Tip will demonstrate how to change a displayed caller id number on an outbound call made…
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Ringing an Extension when a Call Comes in on Specific Phone Line(s)
In a previous tip, we showed how to stop specific extensions from ringing when an incoming call comes in. This Tech Tip demonstrates how to make an extension ring only when a call comes in on a specific incoming phone…
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Programming a Door Phone on the NEC SL1100 and Assigning Extensions to Ring
This Tech Tip demonstrates how to program an NEC Door Phone (Door Box) and assign extensions that will ring when the chime is activated. This tip applies to only NEC SL1100 Phone System.
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Configuring AP20 and ML440 VoIP DECT Cordless on the NEC SL2100 and SL1100
This Tech Tip demonstrates how to configure an AP20 DECT base station and ML440 DECT cordless VoIP handset using Plug and Play Registration. This tip applies to both the NEC SL2100 and NEC SL1100 phone systems.
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Timers for Sending Calls to Voicemail on the NEC SL2100 and SL1100
This Tech Tip demonstrates the various timers used to send calls to Voicemail. We will give examples of incoming calls coming over POTS (CO) Lines, DIDs and Internal Transferred Calls. This tip applies to both the NEC SL2100 and NEC…
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Show Caller ID Without Ringing the Phone on the NEC SL2100 or SL1100
A common example for this Tech Tip would be a lawyers office, after hours, where the attorney might pick up a call if it is relevant to what they are working on, but doesn’t want to be disturbed by the…
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Creating a Private Line on the NEC SL2100 or SL1100
This Tech Tip demonstrates how to program a trunk so that only one extension may use it for inbound or outbound calls – effectively creating a private line. This tip applies to both the NEC SL2100 and NEC SL1100 Phone…
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NEC SL2100 & SL1100 Database Troubleshooting
The NEC PCPro Software offers a report that allows you to compare they system’s currently programmed value against the NEC default values. If your system functions properly at default, but has issues with the programmed data, then comparing the two…