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This Tech Tips demonstrates how to configure a T1/PRI card, including DID translations and DID Mode Switching. This tip applies to the NEC SL1100 Phone System only.
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Multiple Company Auto Attendants on One NEC SL1100 Phone System
The SL1100 can be programmed to run auto-attendants for two companies. This Tech Tip will demonstrate how each company can have its own dedicated phone lines assigned to their own Call Routing Mailboxes (Auto Attendants). Each company will be set-up…
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Dial-By-Name Directory on the NEC SL2100 or SL1100
This Tech Tip demonstrates how to program a dial-by-name directory using the party’s first name. This tip applies to both the NEC SL2100 and NEC SL1100 Phone System.
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Recording an Auto Attendant Greeting Using a Phone
This Tech Tip demonstrates how a user can record an Auto Attendant Greeting using a telephone. This tip applies to both the NEC SL2100 and NEC SL1100 Phone System.
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Setting the Time & Date Using PCPro on the NEC SL1100
This Tech Tip demonstrates how to use the PCPro Programming Software to set the the time and date of the phone system. This tip applies to both the NEC SL1100 only.
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Uploading Music On-Hold Messages to the SL1100 Using WebPro
This Tech Tip demonstrates how to upload a music on-hold WAV file to the the system using the WebPro portal. This tip applies to the NEC SL1100 Phone System only.
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Automatic Trunk-to-Trunk Transferring & Forwarding on the NEC SL2100 or SL1100
This Tech Tip demonstrates two little known features: Automatic Trunk-to-Trunk Transferring and Trunk Forwarding. Through class of service, an operator, administrator or any extension permitted in class of service can redirect an incoming call by individual trunk to a pre-defined…
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Full Time Voicemail Attendant on the NEC SL2100 and SL1100
This Tech Tip will demonstrate how to program a Full Time Auto-Attendant, meaning all incoming calls will be answered by the InMail Voicemail system immediately. This tip applies to both the NEC SL2100 and NEC SL1100 Phone System.
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Uploading Auto Attendant Greetings to the SL1100 Using WebPro
This Tech Tip demonstrates how to upload auto attendant greetings to the the system using the WebPro portal. This tip applies to the NEC SL1100 Phone System only.
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Recording Auto Attendant Greetings Using a DSX Phone
This Tech Tip demonstrates how to record an Auto Attendant Greeting using a multiline telephone set on an NEC DSX. While you have the option of importing greetings using the DSX System Administrator, some customers may want to record their…
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Assigning a Door Phone to the NEC SL1100
This Tech Tip demonstrates how to assign a door phone to an Analog (SLT) port. This tip applies to the NEC SL1100 Phone System only.
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Installing NEC DSX System Administrator 3 on a Windows 8 PC
This Tech Tip demonstrates how to avoid installation issues by disabling a driver signature enforcement on any Windows 8 or Windows 8.1 Operating System.
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DSX T1 DID Direct Inward Dialing for a Single Station
This Tech Tip demonstrates how to program DSX T1 DID translation tables to ring a station directly.
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DSX IntraMail Professional Call Center Queuing Application
This Tech Tip is for companies with high call volume that need to line up callers in a queue for longer than 20 seconds. We will show you how to use 3 department UCD groups for ringing, 3 routing mailboxes…
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IntraMail Holiday Emergency Auto Attendant Override Greetings v3.0
This Tech Tip demonstrates how to record IntraMail override mailbox greetings from both inside and outside the office on a DSX running version 3.0 and up.
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IntraMail Holiday Emergency Auto Attendant Override Greetings v1 & v2
This Tech Tip demonstrates how to record IntraMail override mailbox greetings from both inside and outside the office on a DSX running versions 1.0 through 2.25
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How to Add or Change Cell Phone Notifications From a DSX Phone
This Tech Tip demonstrates how to add or change cell phone notifications of either your own station or a department group, using an NEC DSX phone.
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How to Program SMDR on a DSX 40, 80 & 160
This Tech Tip demonstrates how to program Baud Rate, the SMDR Port, and SMDR Headers in all versions of the DSX System Administrator.
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NEC DSX IntraMail Auto Attendant: Day, Night & Weekends
This Tech Tip demonstrates how to build a basic Day, Night, and Weekends IntraMail Auto-Attendant.
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DSX IntraMail Ring all Phones and Overflow to an Outside Cell Phone
This Tech Tip demonstrates how to program the NEC DSX phone system to overflow calls to an off-premise number. This is good for emergency situations when a user cannot miss a call.
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How to Toll Restrict an Extension to Incoming Calls Only
This Tech Tip demonstrates how to restrict outbound calling from a specific extension on the NEC DSX phone system.
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How to Connect to the NEC DSX Phone System for Programming
This Tech Tip demonstrates how to connect a computer to the NEC DSX phone system, using the DSX System Administrator Software, in order to make programming changes.
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Help! My Line Keys are All Solid Red and I Have No Dial Tone
This Tech Tip demonstrates how to solve a simple problem that can pop up on the NEC DSX 80 phone system.
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Connecting up to 2 NEC DSX DSS 60 Key Consoles on 1 to 2 Stations
This Tech Tip demonstrates 3 examples of connecting 60 Key Consoles to the NEC DSX Phone System.
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Daylight Savings Time on the NEC DSX 40 80 160 Phone System
This Tech Tip demonstrates how to manually change the daylight savings time on any NEC DSX phone system using the System Administrator software.